Pygmy Hippo Exhibit

John Ball Zoo (Grand Rapids, Michigan)

ECOS began collaborating with John Ball Zoo in 2017, co-imagining a new arrival/entry for guests, along with a series of new animal exhibits in the Entry Valley. Our partnership with JBZ has flowed through continued planning and consulting, an interim Entry, and two major new animal exhibits.

Many zoo guests find Pygmy hippos cute and endearing—and these West African mammals are endangered in the wild, with fewer than 2,500 individuals remaining. With the JBZ team, we sought to balance the “wonder” aspect of these animals that are so engaging to watch and learn about with the “worry” aspect of the threats to their survival. We presented Conservation and Take-Action elements using theming and role-play.

Important note: After contacting WCS, WWF, RSBP, FFI and other groups, we found a lack of in-situ pygmy hippo conservation projects. Therefore, ECOS researched and identified key pygmy hippo conservation practitioners in Libera and Ivory Coast, setting up solid partnerships and funding streams for/from JBZ and other similar institutions, and connecting zoo guests to real-world projects they can support.

Working with ECOS has been an exceptional experience from start to finish. We have utilized their services for several projects, ranging from small to large. The entire ECOS team brings a deep understanding of interpretive storytelling and audience engagement, translating goals and objectives into a design that is visually compelling and educational.

ECOS provides exceptional customer service and a collaborative spirit. From the earliest planning meetings through installation and even some budget and scope adjustments, they were responsive, thoughtful, and fully invested in our goals.

We’re thrilled with the final result and how it elevates entire areas of the Zoo while blending seamlessly with neighboring exhibits. We highly recommend ECOS for a partner who understands the power of interpretation to connect people with place, story, and purpose.

Rhiannon Mulligan, Director of Conservation & Education, John Ball Zoo